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Prestige International Concierge Service
We offer a suite of enhancement services that help companies to reward and retain their top performing customers or employees. Our experienced account managers will work with you to create a solution that is tailored to the specific objectives of your organization.

   
  Online-Offline Integrated Concierge Service
Through convergence of Web and offline technologies, Prestige International offers a concierge outsourced solution that provides both self-service and personal assistance concierge services. This integrated service responds to the desire today of many customers to do preliminary research online and continue offline for personalized care to assist in the decision phase and for making final arrangements. It also gives customers that desire full end-to-end personal assistance that option.
   
 
  Online Concierge Integration Offline Concierge  
  Online Concierge
(self service)
  Offline Concierge
(personal assistance)
 
   
 

Online-offline concierge service creates an opportunity for businesses to touch their customers more freqeuntly via Web, email and phone technologies; thereby providing prospects for generating increased customer loyalty and an additional product/service marketing channel.

This integrated service is currently managed through our U.S. operations center in Los Angeles - with delivery of consolidated, global solutions through contact centers located in Europe, North America and Asia. For more information or to provide your service requirements please contact us at: sales@prestigein.com

 

   
 

Customer Loyalty
The Concierge Service is a powerful tool for creating and maintaining customer relationships while allowing you to get to know your customers. The service can be branded with your own company's name and identity, reinforcing the relationship between the customer and your brand at every interaction. We capture invaluable personal information on your customers, allowing you to build meaningful customer profiles and target marketing campaigns more effectively.

Through the Concierge Service your customers are rewarded with the exclusive benefit of more time. Their lives will become easier as they come to rely on one telephone number to handle daily tasks, provide information and organize special occasions.


   
     
 

Employee Benefit
While being an invaluable benefit to your employees, the Concierge Service also increases productivity and provides financial savings to your organization. The Concierge Service allows employees a better balance between their work life and their personal life by taking care of daily personal tasks while also organizing activities for their leisure time. Members find their lives become easier and less stressful as they come to rely on the Concierge Service to solve their problems and make their arrangements. The Concierge Service is not only limited to personal requests, it can be used for business travel and arrangements as well.

 

   
     
  Personal Shopper
Your Personal Shopper locates the items that you want or have difficulty in finding, provides detailed price and feature comparisons and can arrange payment and delivery of the goods. Our highly trained Personal Shoppers can even make suggestions for that perfect gift with impartial advice and fresh ideas.

The Personal Shopper is a fully customized service, branded with your company's name. It can be given to your valued customers or employees, giving them back much needed time and making your company an essential part of their daily life.
   
       

 

Copyright 2004 Prestige International.